Dear Customer,

Thank you so much for choosing Matina Store for your purchase. Every time you shop with us, it’s more than just a financial transaction. For us, it’s a sign of your support for an Iranian business striving to operate internationally and deliver high-quality products to its valued customers despite numerous challenges.

As an Iranian business, we face daily obstacles that you may already be aware of. One of the biggest challenges is the financial and economic sanctions imposed on us due to political reasons. These sanctions have limited many of the standard payment methods for us and our customers. We fully understand that this can sometimes be frustrating for you as well. Perhaps you’ve felt that purchasing from us can be more complicated compared to businesses in countries without such restrictions. We deeply apologize for these circumstances and truly appreciate your understanding.

But what’s important to remember is that sanctions are political; we, as human beings, are connected and must help one another. We believe that humanity and solidarity are stronger than any political or economic barriers. By choosing Metina Store, you are helping us overcome these obstacles, sending a message that together, we can overcome any challenge as long as we trust and support each other.

Why is this important to us?

At Metina Store, our goal goes beyond simply selling products—we aim to build bridges of connection and cooperation with you. Every product we offer is the result of the dedication and hard work of individuals who are passionate about improving the quality of your life. Despite the international limitations, our goal is to ensure that no matter where you are in the world, you have access to the best products and services we can offer.

Like any other business globally, we have the right to offer our products to the world. However, due to these economic and financial sanctions imposed for political reasons, our path is much more complicated. These barriers have made some international payment methods such as Stripe or PayPal unavailable to us. While this may occasionally complicate the payment process, we have found various solutions to ensure you can still make your purchase easily and without worry.

Your purchase: An act of human solidarity

We want you to know that when you purchase from Metina Store, it is not just an ordinary transaction. It is an act of human solidarity and compassion, showing that political borders cannot prevent us from working together and connecting. Every time you collaborate with us and purchase our products, you are giving hope to our entire team that we can indeed overcome these obstacles. Your support demonstrates that together, through mutual trust and effort, we can create a better and more equitable world.

How do we build your trust?

At Metina Store, we want you to fully trust us and ensure that your experience is as safe and convenient as possible. For this reason, when you make a payment, your funds will remain with us until you confirm your complete satisfaction with the product, and only then will we release the payment to the seller. This process is designed to ensure your security and peace of mind throughout the purchasing process.

Should you be dissatisfied with your purchase for any reason, or if there is an issue with the product, we will promptly refund your full payment without any deductions. Your trust is incredibly valuable to us, and we want you to feel confident at every step of your purchase.

How can you make a payment?

Due to the sanctions, some common payment methods may not be available to us. But don’t worry! We have set up several secure and easy payment options depending on your location. After placing your order, we will automatically send you all available payment methods via WhatsApp so you can complete your purchase smoothly and without any hassle.

Rest assured, no matter where you are in the world, one of these payment methods will suit your needs. Our support team is also available at all times to answer any questions or provide assistance whenever needed.

In conclusion: Together, beyond borders

Your purchase from Metina Store not only supports us but also shows that humanity and solidarity can triumph over any political barrier. By working with us, you show that human connections are more powerful than any sanctions or restrictions. With your efforts and support, we can continue to grow and bring our quality products to customers around the world.

By trusting us, you are participating in building a bridge for international cooperation and human connection.

With sincere thanks,
The Matina Store Team