The delivery time for your order from Matina.Store depends on your location, and we offer four shipping methods, which vary by country:

1. Free: Usually takes 35 to 45 business days.
2. Economy: Typically takes 7 to 21 business days.
3. Standard: Usually takes 7 to 18 business days.
4. Express: Typically takes 5 to 10 business days.

All products are sourced directly from suppliers within Iran. Due to international sanctions, the free shipping option may take a bit longer, but we promise to do our best to deliver your order as quickly as possible. You will also receive a tracking number once your order has been shipped, allowing you to track the delivery status. The available shipping options will be shown at checkout based on your location.

To purchase from Matina.Store, follow these simple steps:

1. Browse our catalog: Visit our website and explore the wide range of products available.
2. Select a product: Click on the product you wish to buy and review the details, including price, description, and warranty information.
3. Add to cart: Once you’ve chosen a product, click the "Add to Cart" button.
4. Proceed to checkout: Go to your cart and click "Checkout" when you're ready to complete your purchase.
5. Sign in or create an account: You’ll need to sign in or create a new account using your WhatsApp number.
6. Choose a payment method: Select one of the available payment options such as Visa, MasterCard, Mir, or PayPal.
7. Place your order: After reviewing all details, confirm your order.

Once your order is placed, you’ll receive a confirmation email with all the necessary details and tracking information.

If you need any help during the process, our customer support team is available to assist you.

At Matina.Store, we offer a variety of payment methods to ensure a convenient shopping experience for our customers. The available payment options include:

• Visa
• MasterCard
• Mir cards
• PayPal
• And more.

For a full list of accepted payment methods, please visit [this link].

To track your order from Matina.Store, follow these steps:

1. Log in to your user account on Matina.Store.
2. Go to the "My Orders" section.
3. Find the order you want to track and click on it.
4. You will see the tracking number and current status of your shipment.
5. You can use the provided tracking number on the shipping carrier's website for more detailed updates.

Additionally, we will send you email updates as your order progresses through each stage of shipping and delivery.

Alternatively, you can directly track your order by entering your order number on the following link: [ Tracking ].

To return a product to Matina.Store, follow these simple steps:

1. Log in to your user account and submit a return request within 10 days of receiving the item.
2. Upload a photo of the product and provide the reason for the return.
3. Our team will review your request and guide you through the next steps, including how to properly pack and ship the product back to us.
4. Once we receive and inspect the returned product, we will process your refund or replacement based on your preference.

Please ensure the item is in its original condition and packaging to qualify for a return. For complete details on the return process and instructions, please refer to this link [ Link ].